At Rossel Chaslie Studio, we strive to provide you with the highest quality products and services. As such, we have a strict no-refund policy. All sales are final.

Exceptions to this policy may be made for items that arrive damaged or defective. In such cases, we will work with you to provide a replacement item or offer a refund. Please contact us within 48 hours of receiving a damaged or defective item to initiate a claim.

We understand that circumstances may arise that require a return or exchange, but we are unable to accommodate these requests. We appreciate your understanding and support of our policy.

If you have any questions about our policy or need assistance with a damaged or defective item, please contact us at info@rosselchaslie.com